BDC / SALES OPERATIONS
CONNECTING ONLINE SHOPPERS TO THE SHOWROOM
TRAINING SERVICES
CORRESPONDENCE TRAINING
Setting the appointment is not our only goal now. With anonymous chat leads, we want to capture contact information. With Facebook leads, sometimes we want a comment or a follow.
Boost lead conversions, monthly sales, and average gross with better phone, text, chat, e-mail, and post lead responses.
CRM TRAINING
Don’t overwhelm your staff with exhaustive generic training. Our experts know how to make CRMs work for each role, so your team will actually be able to see results without being weighed down by fruitless tasks.
Boost your lead conversions, phone traffic, showroom traffic, and dealer loyalty.
BDC TRAINING
Consumer behaviors have changed significantly since the industry first started building BDC procedures. Unfortunately the language and strategies have not changed with the trends, and now BDCs are often under-performing.
Streamline your response procedures and convert more opportunities.
LOT TRAINING
Your inventory can make a big difference in your sales, but unorganized inventory can also make an impact. Our lot training service gives your team an expert eye to help organize your inventory, create a simple custom stock-in process, and establish clear communication from intake to delivery.