BDC / SALES OPERATIONS

CONNECTING ONLINE SHOPPERS TO THE SHOWROOM

Successful marketing campaigns don’t have any value if the opportunities are not converting to sales. Carsignment experts have been overcoming the dynamic challenges of e-commerce since BDC operations were first mandated. Our training programs offer insights that streamline the customer engagement process so your team can be more effective with less touch points. No more throwing away thousands each month on low conversion ad campaigns. Turn those clicks into car sales for an ROI worth talking about.

TRAINING SERVICES

CORRESPONDENCE TRAINING

Setting the appointment is not our only goal now. With anonymous chat leads, we want to capture contact information. With Facebook leads, sometimes we want a comment or a follow.

Boost lead conversions, monthly sales, and average gross with better phone, text, chat, e-mail, and post lead responses.

CRM TRAINING
 

Don’t overwhelm your staff with exhaustive generic training. Our experts know how to make CRMs work for each role, so your team will actually be able to see results without being weighed down by fruitless tasks.

Boost your lead conversions, phone traffic, showroom traffic, and dealer loyalty.

BDC TRAINING
 

Consumer behaviors have changed significantly since the industry first started building BDC procedures. Unfortunately the language and strategies have not changed with the trends, and now BDCs are often under-performing.

Streamline your response procedures and convert more opportunities.

LOT TRAINING
 

Your inventory can make a big difference in your sales, but unorganized inventory can also make an impact. Our lot training service gives your team an expert eye to help organize your inventory, create a simple custom stock-in process, and establish clear communication from intake to delivery.